We’re not here to trick anyone but to reduce friction and make assistance seamless and effortless. Our advanced technology ensures that AI interactions feel natural, human-like, and free from awkwardness.

This isn’t a robotic “press 1 for x”, “say 1 word phrase” or receiving paragraph responses. Customers simply have a natural conversation and get the help they need, just like they would with a human

We don’t eliminate their choice of a human; we empower them with the convenience of now. Given the option of waiting or receiving immediate help, most customers choose to be helped right now.

We've implemented AI for funeral homes managing sensitive family communications, addiction recovery centers navigating complex compliance, and immigration attorneys handling multilingual document processing. Our systems are built for operational complexity, not just simple tasks.

Surprisingly, only 10% of calls are truly unique. In those situations, like a cashier requesting a manager, the AI seamlessly transfers the call to the right department.

AI doesn’t replace your team. It replaces missed opportunities. Your staff get higher-quality conversations, not fewer jobs.

IKEA recognized that their call center staff already understood customer needs; they just needed design skills to match. After launching AI chatbot Billie to handle 47% of customer inquiries, they didn't cut jobs. Instead, they retrained 8,500 call center employees to become interior design consultants who charge $25 per consultation, unlocking $1.4 billion in new revenue.

AI is here to support your team, not replace them. AI frees up your staff to focus on higher impact activities. Thriving companies aren't just providing customer service—their teams are creating memorable customer experiences that only humans can deliver. Instead of asking 'How do I protect existing roles?' ask 'How can my team deliver services customers will pay more for?'

Human nature resists change. Phones, ATMs, online banking, self-checkouts — every shift felt temporary. Until it wasn’t. AI is the next shift. Corporations aren’t racing to deliver AI to consumers because of a Tik Tok trend.

We implement AI alongside your current workflows, enhancing them rather than replacing them. Gradual rollout ensures zero operational disruption while improving efficiency and accuracy.

Customers love companies who answer their phones quickly and reach out proactively. The result: more satisfied customers, revenue and cost savings.

inLeap doesn’t share playbooks, call flows or conversation data. You own and control your data on inLeap. Moreover, our administrator tools provide 100s of fine-grained access controls and permission features to manage inLeap across your organization.

Our process involves an initial discovery call to understand your requirements, gathering example scripts or SOPs, creating a knowledge base, and integrating with your CRM.